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Dip Your Toe Module 1 icon from Dive Into a Coach Approach®.

Dive Into a Coach Approach® · Module 1

Dip Your Toe

Discovering the Human Skills That Matter Most in an AI‑Assisted World

You explained it clearly. They agreed with the plan. Then nothing changed.

In 90 minutes, discover what a Coach Approach means in healthcare, when to use it, and why good clinical recommendations alone do not always lead to meaningful follow-through.

Module 1 is a focused, low-risk way to experience Dive Into a Coach Approach® before deciding whether the complete learning journey fits your practice.

  • Understand what a Coach Approach is — and what it is not.
  • See where it can fit within healthcare practice without stepping outside your professional scope.
  • Earn 1.5 ICF CCEs; AOTA continuing education is available for eligible US occupational therapists.
See What’s Inside

Instant access Self-paced 90 minutes Workbook 30-day access

Healthcare professional appearing relieved after setting down the weight of responsibility for a patient’s change.

You Know the Moment

The patient or client nods along. You share your assessment findings and recommendations. Together, you agree on the next step. They thank you and leave.

Then they return, and the agreed plan has not translated into meaningful action.

You may find yourself wondering: Did I choose the wrong goal? Did I miss something? Did I not explain it clearly enough?

Not necessarily.

It may not be your clinical knowledge. The missing piece may be the conversation that helps someone connect the recommendation to what matters to them.

Clinical education teaches us what to assess, what to consider, and what to recommend. It does not always teach us how to help another person uncover the motivation, confidence, beliefs, and barriers that determine whether meaningful change happens.

The Coach Approach Is the Conversation Framework Your Clinical Education May Not Have Covered

This is not about becoming a life coach. It is not about withholding your expertise or avoiding clinical recommendations.

It is about knowing when to educate, when to recommend, and when a different kind of conversation can help the person build ownership of what happens next.

Module 1 introduces the healthcare-specific foundation: what a Coach Approach is and is not, where it fits, and how it can complement the work you already do.

What You Will Discover in Module 1

Chapter 1 · The Versatility of the Coach Approach

Explore where and how a Coach Approach can be used across healthcare roles, practice areas, patient and client populations, and conversation lengths.

Chapter 2 · What Is and Is Not Coaching?

Develop clearer language for distinguishing a Coach Approach from education, advice, clinical recommendations, and a formal coaching relationship.

Chapter 3 · Defining a Coach Approach in Healthcare

Leave with a healthcare-relevant definition you can explain to colleagues and begin applying intentionally within your role and scope.

Your Personal Why

Identify why this way of leading conversations matters in your own work, so the decision to continue — or not — comes from clarity and experience.

What Is Included

  • 90 minutes of focused, self-paced training
  • A downloadable Module 1 workbook
  • 30 days of access to the learning materials
  • 1.5 ICF Continuing Coach Education credits
  • AOTA continuing education for eligible US occupational therapists
  • Module 1 completion documentation
  • A clear roadmap showing how Module 1 connects to Goal Achieved and the stackable certificate pathway
  • $49 USD applied toward Core Fundamentals or Goal Achieved; complete the 20-hour Goal Achieved program to earn the Level 1 Coach Approach in Healthcare Professional Certificate and digital badge
Start with Module 1 — $49 USD

Instant access. Self-paced. Complete it on your schedule.

What Healthcare Professionals Say After Module 1

  • “The content was structured, engaging, focused, and to the point. I especially valued learning how a Coach Approach can help address perceptual barriers.”

    Portrait of Amir Shamsi, Physiotherapist.
    Amir ShamsiPhysiotherapist

  • “This training helped me recognize when perceptions signal a shift to coaching and be more intentional about client-led conversations rather than task-focused ones.”

    Portrait of Anne McCauley, Occupational Therapist.
    Anne McCauleyOccupational Therapist

  • “I developed my patient-interaction skills and learned that active patient participation is crucial. This training was worth the time.”

    Portrait of Aysha Khan, Physiotherapist.
    Aysha KhanPhysiotherapist

  • “I learned how collaboration, active listening, and open-ended questions can help clients take ownership of their goals and build confidence.”

    Portrait of Abraham Olakanmi, Kinesiologist and Rehabilitation Professional.
    Abraham OlakanmiKinesiologist and Rehabilitation Professional

If It Fits, Keep Going

Dip Your Toe is Module 1 of DICA 1 Core Fundamentals and the entry point into Goal Achieved, the complete 20-hour Level 1 program.

If the approach fits your work, you can choose how far you are ready to continue:

  • Option 1

    Continue Core Fundamentals

    $546 USD remaining balance

    Complete the remaining seven Core Fundamentals modules. Your $49 USD Module 1 purchase will be applied to the regular $595 USD Core Fundamentals price.

  • Option 2

    Complete Goal Achieved · Level 1

    $946 USD remaining balance

    Complete the remaining seven Core Fundamentals modules plus the Coaching Tools for Healthcare Bundle. Your $49 USD Module 1 purchase will be applied to the regular $995 USD Goal Achieved price. Complete Goal Achieved to earn the Level 1 Coach Approach in Healthcare Professional Certificate and digital badge.

From there, the learning journey can continue through stackable certificates and digital badges designed specifically for healthcare and helping professionals.

Created in Healthcare. Taught From Clinical Experience.

Dive Into a Coach Approach® was created by Hélène Thériault, an Occupational Therapist, ICF Master Certified Coach, and Clinical Instructor at the University of British Columbia.

  • 24+ years in healthcare
  • ICF Master Certified Coach
  • Clinical Instructor, University of British Columbia
  • 2023 ICF Coaching Impact Award — Emerging Coach Educator
  • Master of Adult Education

The methodology was built to address the realities of healthcare conversations: clinical expertise, professional scope, limited time, complex needs, and the responsibility clinicians often carry for whether change happens.

Frequently Asked Questions

Who is Module 1 for?

Module 1 is designed for healthcare and helping professionals across disciplines who support people through change. This includes physiotherapists, speech-language pathologists, nurses, kinesiologists, athletic therapists, dietitians, social workers, rehabilitation professionals, physicians, health and wellness coaches, and others whose work involves helping people move from knowing what to do to meaningful action.

I’m a student. Is this relevant for me?

Yes. Students often recognize that a Coach Approach fills a conversation and behaviour-change gap that clinical education may not cover directly. Learning the distinction early can help prevent over-reliance on fixing, persuading, or carrying the full responsibility for follow-through.

I’ve been practicing for years. Will I still learn something new?

Yes. Healthcare and helping professionals with 20 or even 30 years of experience have completed the full 20-hour Goal Achieved course. Experienced practitioners often recognize that they already use elements of a Coach Approach intuitively. Module 1 begins by giving those instincts clearer language, structure, and intentionality, while introducing subtle shifts in how people engage, take ownership, and follow through.

“Even after 30 years in healthcare, I immediately saw a difference in how I interacted with and was received by my team, staff, patients, and family.”

Melissa Emge-Beverly, Healthcare Professional and Leader, 30 Years in Practice
What is the time commitment?

Module 1 includes approximately 90 minutes of self-paced learning. Complete it in one sitting or divide it across several days. You have 30 days of access to the learning materials.

Do I receive continuing education credits?

Module 1 provides 1.5 ICF Continuing Coach Education credits. AOTA continuing education is available for eligible US occupational therapists. Completion documentation identifies the course content and applicable credits.

Do I earn the Level 1 certificate and digital badge after Module 1?

Not yet. Module 1 includes its own completion documentation and is the first step toward the Level 1 Coach Approach in Healthcare Professional Certificate. The certificate and digital badge are earned after completing the full 20-hour Goal Achieved course.

How do the new certificates and digital badges stack?

Each level builds on the one before it. Completing each level earns a certificate and corresponding digital badge. Completing Goal Achieved earns the Level 1 Coach Approach in Healthcare Professional Certificate at 20 cumulative hours. Completing Second Nature brings the pathway to 40 cumulative hours and earns the Level 2 Coach Approach in Healthcare Practitioner Certificate. Completing Into Practice brings the pathway to 50 cumulative hours and earns the Level 3 Coach Approach in Healthcare Integration Certificate.

Does completing Module 1 certify me to use a Coach Approach in healthcare?

No. Module 1 is professional development and the first step in the Dive Into a Coach Approach® learning pathway. You can begin applying what you learn within your existing professional role and scope of practice, but Module 1 does not independently confer a coaching credential or the Level 1 certificate. The Level 1 Coach Approach in Healthcare Professional Certificate and digital badge are earned after completing the full 20-hour Goal Achieved course.

What happens if I want to continue?

Your $49 USD applies toward whichever next step you choose. You can continue with the remaining seven Core Fundamentals modules for a balance of $546 USD, or move directly into Goal Achieved for a balance of $946 USD. Goal Achieved includes the remaining Core Fundamentals modules plus the Coaching Tools for Healthcare Bundle. Completing Goal Achieved earns the Level 1 Coach Approach in Healthcare Professional Certificate and digital badge.

Do I have to continue after Module 1?

No. Dip Your Toe is designed to help you decide from direct experience. Continue only if the approach fits your practice, learning goals, and professional direction.

Start With One Module

You don’t have to commit to the whole journey to find out whether a Coach Approach belongs in your practice.

Start with Module 1.

Give it 90 minutes.

Decide from experience.

Module 1 participant workbook beside a laptop displaying the Dip Your Toe online learning modules, with the Level 1 certificate badge shown in front.
Level 1 certificate and digital badge are earned after completing Goal Achieved, the full 20-hour Level 1 course.
Start with Module 1 — $49 USD

Instant access Self-paced 90 minutes 30-day access